Course 08 · Lesson 2 of 8

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Qualifying — Who to Take, Who to Refuse

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The most profitable decision a consultant makes is saying no. A bad-fit client costs you money, reputation, and the bandwidth to serve a good one. Qualify before you scope.

The qualification filter

Should I take this client?
Is there a real budget and a decision-maker in the room?
✓ Yes → keep going
✕ No → Politely pass — you’ll chase, not deliver.
Is the problem actually theirs to fix (data, access, will)?
✓ Yes → keep going
✕ No → Scope a readiness phase first, or pass.
Do they expect a partner, not a magic wand?
✓ Yes → Qualified — proceed to discovery.
✕ No → Reset expectations or walk.
Red flags worth walking away from

No budget owner, "just make us an AI", wants a fixed price before scope, treats you as a vendor to squeeze, or expects AI to fix a broken process. Each one predicts a painful, unprofitable engagement.

Takeaway

Qualify on budget + decision-maker + real ownership + partner mindset. Saying no to bad fits is the highest-margin move you’ll make.